Kai Vanuffelen
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- Kai Vanuffelen Pictureframer
Yesterday I had a customer in the shop who was after a sprin-wire system for an ornamental plate. Her son brought it from Afghanistan where he was on a tour of duty.
I do not stock them (yet), but I told her, I can get them for her.
Soon after she was out the door, I searched online and found some on Ebay, bought them, and they will be sent to me.
The funny thing is, the customer could have done the same and saved herself a few bucks. Have you had the same situation with a customer? How long will it last, before customers become smart and start using the internet more often for their purchases. Certain shops can close their doors if more and more customers purchase online.
I do not stock them (yet), but I told her, I can get them for her.
Soon after she was out the door, I searched online and found some on Ebay, bought them, and they will be sent to me.
The funny thing is, the customer could have done the same and saved herself a few bucks. Have you had the same situation with a customer? How long will it last, before customers become smart and start using the internet more often for their purchases. Certain shops can close their doors if more and more customers purchase online.