I've just returned from 2 weeks of rest. This is the second year I have managed 2 weeks away, and it seems to do me a lot of good. I usually would have remained open with part-time employees, but this year lost one the week before I planned to leave, and so was closed for the first of those weeks. There have been no complaints or problems related to that.
I checked email once a day while I was gone, but only to receive a daily reassuring email from my staff at the end of the day and to keep current on PPFA happenings. My cell phone didn't ring!
Before I had regular employees, I used to have someone "sit" with the shop so I could be away for 4-5 days, but like Wally, I found that this created more problems than it solved.
For several years when I was alone, I would simply close for a week, usually around Memorial Day or Labor Day. This is fairly common in my town, so if I missed any business, it wasn't much, and was more than made up by my increased energy and enthusiasm once I returned to work.
Since 2007, I have always had part-time employees, and so have remained open when I was away. In reviewing the income from the periods when I have been away, I see that it was a break-even proposition. (Yet another benefit of POS software). In fact, I rarely make much more than expenses between Memorial Day and Labor Day, no matter what I do.
Whether it is a function of the maturity of my business or my personal maturity I am not sure, but I am much more relaxed about taking time away from business. I think it does more good than harm.
Les, if you haven't taken time off in a while, I would encourage you to start planning something NOW right before Labor Day. That is plenty of time to include your planned closing in advertising & communication with customers. Put a note on the door like the banks do, and go off and think about something else for a while. Chances are the first few days will be uncomfortable while you worry about your business, but by the end of the week, you will have things in better perspective. If you can manage a second week, even better; by then you are spending most of your time thinking about something else.
I love picture framing as much as anybody and these 20 years have flown by, but there is more out there, and having a reminder of that at least once a year is a very good thing.